About Digital Agent

The Idea

Founded in 1998 by Howard Hunter, Digital Agent combines the latest technical innovations with old-fashioned service values. We love technology and solving the problems that come with it. Our passion for our industry combined with our nimble customization strategy puts our customers at ease. In this way, we earn good relationships with our customers by approaching their needs with a genuine stewardship mindset. Digital Agent is modeled like a family-run business with a commitment to customer care, personalized service and attention to detail.

Brand Promises

As an agent for clients we make these promises:

We solve customers’ problems, then protect them from evil. Our thorough and proactive approach means fewer trouble calls from our customers allowing their business to run like a well-oiled machine.

As Atlanta’s only provider for 100% in-house voice, data network, cloud and IT services, our knowledge is quantifiably greater than other providers in the industry. This enables us to fix customer problems faster than our competitors. With Digital Agent, you have ONE throat to choke if - or when - something goes awry.

We provide the best customer experience. At Digital Agent we enjoy our work, our team and our products which translates to the best customer experience.

Meet the Team

Team member

Boyd Webb

VP Engineering
Team member

Keyur Patel

VP Customer Experience
Team member

Cabot Howell

Team member

Josh Gerber

Senior Sales Executive & Marketing Coordinator
Team member

Lori Phillips

Director of Marketing and Customer Experience

Awards and Props

Digium's 2015 Pinnacle Circle of Excellence

Attached you will find what can only be called an awesome report of Digital Agents’ wonderful efforts on behalf of Digium in 2014. As a result, you have earned special recognition as being a Pinnacle Award winner in 2014. “Congratulations” and “well done” doesn’t seem to cover it for me. A Really an outstanding effort!

I want you to take extreme pride in knowing that Digital Agents’ achievements positioned it as being in Digium’s top ten (number eight to be exact) highest producing Partner GLOBALLY. Truly a remarkable feat. We all realize that this took a great deal of effort and energy and was made possible by the great team you have assembled. Many hands make light (perhaps lighter) work. I feel we here at Digium together with your fine ensemble make a pretty good team that offers your clients a tremendous amount of experience and industry expertise. A formable force.

Digium 2015 Pinnacle Partner Award

We look forward to reaching higher levels in 2015. Rest assured you have Digium’s full support in helping in any way possible. Great job my friends.

Tim Halleran
Digium, Inc. | Channel Account Manage

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