Digital Agent Has Empowered Clients’ Success for Over 20 Years
Digital Agent has provided Managed IT, Cybersecurity, Phone, and Internet services to businesses throughout the continental U.S. for nearly twenty-five years. We know that we only succeed when our customers succeed, which is why we offer a 24/7 domestic expert helpdesk and vCIO consulting services. Technology can open huge doors for your business, or it can bog down your work and expose you to cyberthreats; it all depends on how your technology is used and maintained. When you want a proactive and experienced technology partner and provider, you want Digital Agent.
Digital Agent is your one-stop shop for all things managed business technology. As your strategic partner, we learn about your business, build a plan that will scale with your goals, then provide a solution customized to your budget.
Most companies offer hardware or phone service and support; with Digital Agent, you get both. We offer the hardware, software, and service you need for an outstanding business communications setup. We design a custom solution for your business, implement that solution, and provide ongoing administrative support so your call flow can remain flawless.
Digital Agent offers a variety of Managed Services for businesses. Helpdesk, Servers, Network, WiFi, Hardware as a Service (HaaS), Infrastructure as a Services (IaaS), Backup and Disaster Recovery (BCDR), Cloud, vCIO, and more. Digital Agent covers all things business technology so you can focus on running your business.
We take a holistic approach to your technology and seek to be your partner. Our team will always recommend what is going to work best for your business. We look at your size, needs, goals, budget, and current setup to determine the solution that will work best for you, rather than offering a cookie-cutter solution. With our help, you can be sure you are making the right business decisions the first time around.
Any organization can fall victim to a cyber attack. Hackers are actively working every day to penetrate your network, demand a ransom, and gain access to your company’s data. One of the best things you can do for your organization is proactively protect your network with an all encompassing cybersecurity solution. At Digital Agent, we are experts at guiding you in selecting the right package for your organization. We will work with you to make sure that your network stays safe and that critical information is backed up.
People rave about our customer support. See what our customers have to say about working with us.
Having been pleased with working with Cabot for many years, we did not hesitate to follow him when he joined Digital Agent several years ago. Digital Agent has continued providing the same professional service we had come to expect from Cabot. They are very proactive in keeping our systems up and running and efficient in resolving problems when they do arise. Their customer service is outstanding and their prompt response helps limit downtime on those rare occasions when we have issues. I highly recommend Cabot and the rest of the team at Digital Agent.
When we first started the practice, Bob and I were our own tech support. As we grew, we knew that this was not the best use of our time (not to mention, we did not go to law school to fix employee’s computer problems). We hired Cabot and Digital Agent years ago and have never second guessed the decision. Having them handle our phone and technical support is fantastic. Now when someone asks me for help, I just tell them to dial 611 (Digital Agent’s internal number). So nice! Over time, we have taken advantage of other services they offer, which made us more productive as our business grew. We bill by the hour, so when our computers or phones go down, it costs us big time. Digital Agent keeps us up and running! If there is a hiccup, they find the problem and fix it fast. I have referred other lawyers to Digital Agent and they have all reported an equal level of satisfaction.
We switched to Digital Agent over a year ago, from Comcast fiber, and we couldn’t be happier. Digital Agent is exactly what you are looking for in a business partner. We rarely have any issues, but when we do I know I can pick up the phone and speak to someone to get the issue resolved quickly. I’ve worked with the team at Digital Agent for years and highly recommend them and their services.
Our relationship with Digital Agent is and has been a positive experience for over 4 years. Our network and computer security have been enhanced by the security products they have in place. From the firewall throughout the network, to the servers, workstations, our downtime due to security issues has been drastically reduced. The phone system they have installed and maintain is without question the best experience we have had for many years and they always respond in a timely manner to the few problems we do have. Their employees exhibit a high level of expertise and experience; they are always available, very patient, and courteous. We are proud to be a customer.
Digital Agent is the only Atlanta-based provider and supporter of 100% of your business’s technology. We provide custom solutions to companies across North America that lower costs, increase productivity, and reduce headache. Eliminate the stress of working with multiple vendors; with Digital Agent, you only have one number to call. A professional who knows your business by name will always answer the phone, and your problems will be solved quickly. We are capable of handling everything; and more than that, we want to handle everything and show you what we can truly do for your business with our robust service and product offering.
Discover the difference in working with one vendor for all your business technology needs.