Joel Smith is a man of many talents. He enjoys the outdoors in his free time, especially his garden, and he is equally at home in the kitchen, cooking his favorite Jamaican dishes. But he certainly isn’t a homebody. A true entrepreneur, he took it upon himself to start his own telecom company when his Nortel provider closed down, and he led that company for nearly 2 decades before joining the team at Digital Agent as our Solutions Engineer. Having owned a business himself, Joel understands the unique needs of small businesses and can connect personally with our clients. Fundamentally, Joel is a people person; you can count on him to defuse any situation with a well-timed pun, and his openness makes him easy to befriend and trust.