Our Leadership Team
Geeks at heart, Digital Agent is a melting pot of wonderful faces from beautiful places.
At Digital Agent, we love technology and solving the problems that come with it. Our passion for the industry, combined with our nimble customization strategy, gives our customers peace of mind. Meet the agents who make up our leadership team.
Howard Hunter
CEO
The study of music imparts creativity, an understanding of timing and patterns, and a mathematical mind. Howard studied at The University of Colorado Boulder and Berklee College of Music in Boston. Pivoting to business, he honed his leadership skills working for Outer Banks/Jasper Textiles in North Carolina and, later, in Costa Rica. In 1998 he founded Digital Agent LLC, obtaining a Certified Local Telephone Provider license and creating a new player in the phone, internet, and IT arena. He still promotes music and the arts, serving on the Board of Directors for The Atlanta Opera and Advisory Board of Directors for The Metropolitan Opera in New York. His creative leadership style inspires a tremendous work ethic throughout the company and pride in being part of the Digital Agent family.
Interests: Opera, music, Braves baseball, family
Keyur Patel
Chief Operating Officer
Keyur joined the Digital Agent team in 2003 as a Network Engineer. Since then, he’s worked a variety of customer-facing roles and built a team of dedicated engineers and technicians. A true jack-of-all-trades, he also has a knack for translating complicated technical concepts into everyday language that makes sense to our clients. He now puts his diverse skillset and love of problem solving to full use in overseeing and optimizing Digital Agent’s operations. What else would you expect from a ramblin’ wreck from Georgia Tech?
Interests: Golf, tennis, travel, being right
Keyur Patel
Chief Operating Officer
Keyur joined the Digital Agent team in 2003 as a Network Engineer. Since then, he’s worked a variety of customer-facing roles and built a team of dedicated engineers and technicians. A true jack-of-all-trades, he also has a knack for translating complicated technical concepts into everyday language that makes sense to our clients. He now puts his diverse skillset and love of problem solving to full use in overseeing and optimizing Digital Agent’s operations. What else would you expect from a ramblin’ wreck from Georgia Tech?
Interests: Golf, tennis, travel, being right
Scott Pritchett
Vice President, Engineering & IT
If mastering one’s craft requires 10,000 hours of dedicated practice, Scott Pritchett could’ve called himself a master years ago. Although he sees himself as primarily self-taught, Scott holds a Bachelors in Information Technology and a Master’s degree in Computer Science. He served as Internet Director for an independent telephone company for 10 years and joined the Digital Agent team in 2015. Loading all the certification acronyms behind his name might crash your browser. He’s the best in the business, and he’s our VP of Engineering.
Interests: Golf, technology, football, Star Wars, gaming, hanging out with family and friends
Lori Phillips
VP, Marketing
Lori joined the Digital Agent team in 2015, bringing 16 years of corporate marketing and sales experience from companies like Comcast, Charter, and Fox Networks Group. But Lori yearned for a greater connection to her clients. Coming to work for Digital Agent gave Lori that opportunity. She thrives on creating meaningful relationships with clients and to see first hand the difference that personal touch can make.
Interests: Martial arts, gaming, playing music, golfing, puppies
Lori Phillips
VP, Marketing
Lori joined the Digital Agent team in 2015, bringing 16 years of corporate marketing and sales experience from companies like Comcast, Charter, and Fox Networks Group. But Lori yearned for a greater connection to her clients. Coming to work for Digital Agent gave Lori that opportunity. She thrives on creating meaningful relationships with clients and to see first hand the difference that personal touch can make.
Interests: Martial arts, gaming, playing music, golfing, puppies
Josh Gerber
Senior Sales Executive and Marketing Coordinator
Josh Gerber is Digital Agent’s Solutions Savant. A graduate of Atlanta’s own Georgia State University, and with Digital Agent since 2009, Josh knows Voice, Internet, IT, and Infrastructure as well as any sales executive in Atlanta. If you’ve got a technology need, maybe one that’s hard to put into words, he’s the man you want working on that problem. He’s outgoing, detail and service-oriented, an inquisitive tinkerer, and a lifelong learner. Our customers love that Josh listens intently and delivers on their specific priorities. He embraces the philosophy that he works directly for his customers, a concern that he demonstrates long after the sale.
Interests: Motorcycles, brewing beer, hiking, sports, labradors, travel
Employee Spotlight
John Reinhardt
John Reinhardt isn’t the kind of person you can describe in a paragraph because John pursues excellence. He joined a gym recently. He did it just the way he does everything… the right way. He researched what exercises would get him the results he wanted. He dove into perfecting the form, starting with no weight, and adding it slowly, so his form never suffered. He designed a program, and he didn’t quit. John never seems to quit on anything. He studied Mathematics at Georgia Tech and continues to advance as a musician, mathematician, and human being today. Nothing is ever done halfway. Everything he pursues gets allocated the patience required to do that thing right. It would be easy to believe that a person with those qualities is too focused to be fun or friendly, but John is exactly that. He approaches conversations and relationships with the same undistracted attention that he gives every other thing. When you talk with him, that’s what he’s doing. He’s present enough to be precisely witty, but he’s also genuinely kind. You’ll never have to ask John to put down his phone or look up from his screen when you’re talking with him. If you call Digital Agent with a billing question, you’ll be reaching a person who is engaged, patient, and astoundingly capable. John Reinhardt is utterly rare.
Who is Your Digital Agent?
Our team has been solving IT and telecom problems while protecting businesses from evil for over 20 years. Discover the Digital Agent Advantage today.
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