A full-service offering and end-to-end business IT support for all your technical needs.
In decades past, having technical support for your business meant having a number you could call when something shut off. This is certainly not the case anymore; more and more businesses are partnering with a managed IT services provider to support all of their business technology, not just troubleshoot problems. In a 2016 small business IT survey, Clutch found that 59% of IT services have transitioned from the traditional break/fix model to a managed service contract. Having one provider to handle all of your business IT needs improves productivity, cuts costs, and saves you the headache of working with multiple providers. That’s exactly what Digital Agent is here for—to be your one-stop shop for all your business technology needs, including business phone, business internet, managed IT, cybersecurity, and network engineering.
As a competitive local exchange carrier (CLEC) in Atlanta, GA, Digital Agent has the same power of a big-box provider with the mindset of a small family-run business. People rave about our customer service because we care about the businesses we work with as if they were our own. We also pride ourselves on being the professional experts who can handle 100% of your voice, internet, and business IT needs. There is no problem too large and complex or too small and miniscule for us to handle because we’ve seen it all. From managed IT services like cloud, data backup, and IT consulting to business internet and business phone services, we make sure you’re set up for success with the right business technology while providing you with top-notch business IT support every step of the way.
We provide phone, internet, managed IT, and cybersecurity services all while supporting you and helping your business grow.
Most providers offer hardware or connectivity. At Digital Agent, we provide both. We offer business phone systems from top-quality phone hardware companies. Plus, we install, monitor, and maintain your systems. Our business phone services and business IT support services are designed to provide you with a custom solution. Do you want custom features, or are you just looking for a dial tone? No matter what your needs are, we have your business voice covered. Whether you are looking for the perfect small business phone system or you need an office phone system with advanced features, we’ve got you covered with a wide range of options. Based on your business needs, the number of employees you have, your goals, and your budget, we aim to develop the ideal solution for your business.
We started as an internet service provider (ISP), and we know how to make the decisions that drive business growth for small- to mid-sized businesses and even larger businesses. We take a holistic approach to your technology and understand that the same solution doesn’t work for every business, so we provide business internet options. We also support any connection you have through our managed internet services—no business internet solution is too out of the ordinary for our team. We’re the experts, and we’ve seen it all. You can call our support desk at any time without having to wait, and our technical experts will diagnose problems quickly and effectively so you incur as little downtime as possible. We take the hassle out of dealing with a big-box provider; you can get your high-speed internet connection and support through us.
We provide top-notch service, quality products, unrivaled support, and consulting to set you up for success.
Digital Agent’s Managed IT Gold is a full snapshot that covers everything in your network. No more wondering what services are covered in your contract—we make sure everything is accounted for upfront and create a solution just for you. You pay a flat fee every month, and you get an entire team of IT specialists and expert engineers who are committed to making sure your technology is always working efficiently and supporting your business. We empower success in businesses by developing customized plans based on your size, needs, concerns, goals, and budget. No matter how custom your solution may be, for every managed IT services contract, we provide 24/7/365 support from professionals who know and care about your business.
Our unique services combined with our customization strategy and unmatched support make our offering better than what you’ll find elsewhere.
Hackers are out there working to penetrate your network. Threats on the internet are unpredictable, and who’s to say a cybercriminal won’t hack into your network or lock you down and demand a ransom? Cybersecurity is a must for any business, and at Digital Agent, we’re experts who can guide you in selecting the right managed security package for your unique business. We also offer security awareness training so your employees can be prepared for cyber attacks and know how to react to them/what action should be taken. From disaster recovery planning to security and compliance solutions to IDS/IPS solutions, we have you covered in total compliance and in every regard when it comes to cybersecurity for your business.
Our team of network engineers offers a full suite of custom services that allow customers to save up to tens of thousands of dollars annually on operational expenses. Our services allow you to save on expenses and gain affordable access to an entire team of knowledgeable, hard-working network engineers. Network engineers and IT providers oftentimes face unique challenges. Digital Agent has the staff and experience in place to manage those challenges for you, so your computers, network, and virtual machines can operate securely at a realistic cost. We provide full coverage for routers, switches, engineering, VoIP, workstations, firewalls, and more.
Our team has been solving IT and telecom problems while protecting businesses from evil for over 20 years. Discover the Digital Agent Advantage today.