We Empower Success
We believe strategic partnerships, custom solutions, and expertise empower success. See how we do it and what our clients have to say.
Our proven process and customized approach have helped us empower success within organizations of all sizes in all industries. Learn more about the process that makes us different from any other technology partner and see what our valued customers have to say.
of experience providing custom technology solutions.
We empower success through organizations because our process is different. We build strategic partnerships with our clients. Instead of offering the same cookie-cutter solution to every single business, we take a holistic approach to technology and make recommendations that help your organization grow. Our strategic approach enables us to look at our client’s setup and advise them on the next steps to take towards growth. We don’t just help our client’s by providing top-notch services and support right now, we look ahead and make sure you are set up for future success. Learn more about what our process looks like and what our clients have to say about working with us.
We’ll sit down with you and have a conversation about your needs, goals, pain points, and anything else you’d like to bring to the table concerning your technology story and plans. Once we have a perfect understanding of your business, we prepare an IT strategy that’s customized to you.
We Care About Your Business
We believe that technology should align with all aspects of your business. That’s why we examine your current IT infrastructure to detect any issues or areas in need of improvement, and then develop a strategic IT plan that supports your business objectives. Offering services in phone, internet, IT, cybersecurity, and network engineering, our plan is truly customized to fit any of your needs.
We Are Anything but Cookie-Cutter
Not only do we seamlessly design, install,and configure custom solutions for your business, we also support, manage updates, and walk with you as your business scales. With fewer technology frustrations and distractions getting in the way, you are free to focus on your core business.
The Buck Stops Here
Far from being technical janitors, we always have your best interest in mind. You may have technology questions and concerns along the way, but don’t sweat it. We continually improve your IT while striving for perfection. Along with periodic process improvement reviews, our IT experts are there 24/7 for on-call support.
We Have Your Back
We do more than provide IT services and support, we help your business grow and thrive. Contact us to start a strategic partnership.
Problem: In the late ’90s, this law firm was facing the challenges of technology and growth. Finding a way to focus on growing the business as well as building technology infrastructure is a journey no business should have to face alone.
Solution: Digital Agent offered a one-stop shop for phone, internet and IT services, and consulting. As stewards to our customers, Digital Agent has worked with this firm to implement technology solutions to keep the office running smoothly as well as account for future growth.
Result: After almost two decades of partnering with this legal firm, the relationship is still going strong. Digital Agent continues to offer expert consulting and services to future-proof the business and keep it running like a well-oiled machine. Just as we do with our other customers, we know the nuances of their business, but we have the expertise to continue providing world-class support.
Problem: The Northwest Georgia Regional Commission connected all of the Haralson County government offices to the Appalachian Valley Fiber Network to update their network infrastructure. While this was a great solution given their internet needs, it significantly increased the security risk for all offices. Now, if one building was hacked, all offices were vulnerable to that attack.
Solution: Digital Agent recommended that Haralson County implement a Security Event and Incident Management (SEIM) solution to monitor all fraudulent and high-risk activity. This tool would monitor any personal and professional devices connected to the network that could put the county’s computer systems at risk.
Result: Digital Agent engineers receive immediate notification of high-risk activity (whether fraudulent or accidental) and can immediately mitigate any cyberattack attempt.
Problem: The customer needed a fast, reliable, and symmetric internet connection. As a TV production company, this client not only needed to be able to download enormous files, but also upload enormous files.
Solution: Using our proven process, Digital Agent surveyed the client to evaluate and forecast bandwidth requirements. After completely understanding the company’s unique technology needs, Digital Agent proposed a 250/250 mbps dedicated symmetric managed Ethernet connection. With our recommendation, the client would be able to experience large-capacity, high-performance file transfer without headaches.
Result: Thanks to Digital Agent’s proposed solution, the TV production company now has the bandwidth it needs to send and receive large files quickly and painlessly.
Digital Agent is proud to be empowering success in organizations across North America. We take a holistic approach to technology and seek to understand the unique needs of each business to provide the best solutions. Our success in working with various types and sizes of organizations shows in our raving reviews. Our clients love to work with us, and we love solving their technology problems. To partner with us for the best technology solutions, get in contact with us today.
Our team has been solving IT and telecom problems while protecting businesses from evil for over 20 years. Discover the Digital Agent Advantage today.