A small, local ISP can be your greatest ally as a business owner. You can get high-speed, fiber internet without the hassle of working with a faceless, big-box ISP. But there is a lot more that small internet providers can do for your business.
We Are the Local Experts
Local ISPs know your city and its network infrastructure better than anyone else. As an Atlanta-based ISP, Digital Agent is uniquely positioned to set up any kind of connection a local business needs, be it high-speed fiber or a traditional coaxial connection. And with more than 20 years of experience providing internet solutions to Atlanta businesses, we use our expertise to help you pick the right connection for your unique business needs.
We Prioritize Good Customer Service
There’s nothing worse than being stuck on hold with support for hours when your internet is down. A local ISP like Digital Agent will never send you on a wild goose chase through a massive call center. When you call our number, you’re taken straight to a qualified technician who can immediately assess your problem and gather the resources necessary to solve it.
We Work with Other Providers to Give You Multiple Backup Internet Options
Fiber internet is popular not just for its speed, but for its reliability. Even with a 99.999% uptime, a lot of companies, especially doctors offices, want a backup connection, typically either coax or wireless WAN. We work with other providers to give you the best backups available in your area at the best price.
We Can Be On-Site Solving Problems the Day they Arise
Your business likely relies on the internet not just to connect with customers, but for essential daily operations. We understand how painful even a temporary outage can be, and that’s why we’re committed to being on-site as quickly as possible to get our hands on the problem. For businesses local to the Atlanta area, we can often have someone on site the same day we receive a support request.
We Leverage Our Relationships with Big ISPs for Fast Repairs and Priority Service
Many local ISPs are resellers of AT&T, Comcast, and other big ISPs. That means we have existing relationships with the big ISPs, which we can leverage when a line gets cut and your service is out. We’ve helped customers get faster repairs by contacting these big ISPs on their behalf.
Our goal as an ISP is to take the stress out of getting a fast and reliable internet connection for your business. We put our local expertise, decades of experience, and customer service ethic to work to move your company forward. Learn more about how Digital Agent is keeping companies connected.
Kate Lewis
Marketing & Sales Coordinator
Digital Agent
