2022 heralded the release of some exciting, and intimidating, technologies. Digital Agent’s tech experts have rounded up their picks for the year’s most promising, useful, and impressive tech. From unified communications platforms to advanced AI to new WiFi technology, one thing is clear: the top tech of 2022 is all about connection.
Office Optimization: Microsoft 365
“Microsoft 365 continues to impress with the way that it can unify communications across all connection mediums from phone, to chat, to email, to video, and file sharing. Not all the features make sense for all people, but the fact that they can all talk seamlessly is pretty impressive. This is high praise from a Mac user who is often skeptical of anything Microsoft.” – Brian
Text Anywhere: Google Messages
“Google Messages has been the best technology over the past year for me. It allows me to text (SMS) from my desktop/laptop and automatically sync’s in real time to my phone. So I can text my family, work groups, friends, etc. without touching my phone. It’s also much easier to send photos/screenshots that don’t originate from my phone. Plus typing is so much faster on a full sized keyboard. It saves me so much time since many of our customers & vendors are using text messages to reach out.” – Scott
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Better Connections: WiFi 6 E
“I like the introduction of WiFi 6E. According to Deloitte’s 2022 Connectivity and Mobile Trends Survey, the average household in the US has 22 connected devices, almost all of them over a WiFi network. WiFi network improvements have been slow in comparison to other surrounding technology improvement, such as computer processing speed and network speed. With WiFi 6E, we are now starting to see a big jump. With the introduction of WiFi 6 a few years back and now with new 6E, it is easier than ever to be connected to the internet. WiFi 6E allows for significantly higher speed, lower latency and higher capacity in comparison to older technology in use today in most US households and work sites.” – Keyur
User-Friendly: Apple Pay
“Apple Pay has become the standard way that I pay for things. It has come to a point where I hesitate to shop at a retailer if they do not accept touchless payments. Hopefully we will eventually be able to ditch our physical wallets in favor of just carrying everything on our phones.” – Brian
Top Tech of 2022: Chat GPT
“Chat GPT is a publicly available Artificial Intelligence capable of creating content and answering open-ended questions. Its implications for education are obvious, but it will likely be a disruptive force in Marketing and Cybersecurity as well. In particular, its ability to craft persuasive social engineering and phishing messages make it a powerful and perhaps dangerous new technology. Certainly the most important new tech of 2022.” – Josh
“This is an advancement to the chatbot as we know it! ChatGPT is a bot that you can access from their website where you can talk to a bot (ask questions, make statements, design apps, and code) just by making the request. People have written short stories, designed games in code, and even received therapy through their requests. It uses data collected from all over the internet to come up with its answers. The best part is: it’s free!” – Steven
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